Connectivity

The B3 communication network (RCB) is a high-performance, high-tech communication network that enables distributors to have direct access to trading and post-trading systems, market data, and B3 Bank systems. Access can be established through different forms, with varying availability, performance and latency, which aim to establish optimized levels of support, management, and maintenance.

Target public

B3's technological infrastructure forms of access are available to market participants, distributors, and ISVs who want to establish a connection for their activities in accordance with their relationship profile with B3. 

• Support and maintenance of the connection to RCB

  B3 offers a specialized team to troubleshoot connection failures via RCB to electronic negotiation systems, as long as the problem is limited o the network perimeter that borders the RCB.

  This service includes up to eight monthly calls, with up to four hours each.

  Remote technical support of RCB consists of qualified technical teams to solve problems related to access of participants to the B3 technological infrastructure  through RCB, available 24/7.

  This service is limited to the internal infrastructure of the participant, with the CPE (Customer Provided Equipment) connection point installed at the participant’s facilities.

  This package includes the following activities:

  • Direct interaction with the network team of B3;
  • Monitoring, with the carrier, the measures taken in case of problems in communication links;
  • Support and reconfiguration of network equipment that borders the RCB;
  • Diagnostic of connectivity and performance problems and;
  • Evaluation of the connectivity between negotiation stations and RCB.
• Managing the connection to the RCB network

  Technical Specifications. During the execution of the RCB Links Management Service, B3 will provide the Contracting Party with the following activities, as specified:

  1. The opening of calls with the operator must be previously authorized by the customer so that B3 has the autonomy to register the calls on its behalf;
  2. Opening of a call with the operator responsible for the link, with continuous monitoring until the resolution of the problem and collection of reports detailing the causes that led to the occurrence with the Operators;
  3. Measurement of volume (Mbps) of the link;
  4. Issuance of alerts, via e-mail, in case of communication link failures;
  5. Issuance of monthly reports on the RCB environment, containing relevant data for the period, trends and technical recommendations.

  Technical Conditions. The Management Service of the RCB links will be provided by B3, under the following conditions:

  1. The expected response time for the start of the services is up to 30 (thirty) minutes. In the event of force majeure, fortuitous, unforeseeable or unavoidable events that may affect all electronic systems of, or connected to, B3, the response time may be affected, which will not constitute a breach of contract;
  2. The service hours are from Monday to Saturday, from 07:00 am to 10:00 pm;

  The RCB Link Management Service does not include the following activities:

  1. Manage the relationship with the contracted link providers;
  2. Configuration or reconfiguration of any type of equipment of the Contractor;
  3. Evaluation of the services offered by the link provider companies;
  4. Technical support on the local network or RCB border equipment;
  5. Monitoring and management of the Client's internal network;
  6. Issuance of personalized reports or any other not declared in this proposal.

  This Order does not include the supply of parts, supplies and operational accessories of any nature.

How to hire

• +55 11 2565-5080
• [email protected]