FAQ | B3
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FAQ

Attending the demands of market participants and in continuity with the continuous process of improving the service to our customers, we have created the B3 Colocation Services - Frequently Asked Questions. It is a complete material, result of the contribution of several areas of B3, which provides transparency for issues ranging from the capacity of B3's Data Center, to latency and the path between the servers and the negotiation center.

General Data Center Information

Services Provided in our DC

  • What are the co-location services provided by B3?

    B3 co-location services enable contractors to fully host their technological infrastructure, being able to use it not only to access B3's electronic platforms but also the services and technological platforms of other contractors through interconnections (cross connections), reducing considerably the total cost of service contractors.

    The details of the services available, according to the contractor's profile, and the price list can be found in the Commercial Policy for co-location services.

  • Is there a support service in place for operations such as physical server reboot?

    Yes, contractors have at their disposal local technical support (smart hands) for operationalizing the access of their equipment to B3 platforms. Contractors for B3 co-location services (see details of each profile described in the Commercial Policy) are automatically granted a 10-hour monthly allowance for Smart Hands services, regardless of the number of accommodation units contracted.

  • What services are covered in the 10-hour smart phone franchise?
    • Monitoring of contractors and / or suppliers: monitoring performed at the contractor's rack with a specialized B3 professional;

    • Electrical activation of the rack: B3 offers the service of electrical activation of the rack for Participants, Customers, Managed Service Provider Solution Providers and Connectivity Providers;

    • Equipment installation: B3 provides specialized technicians to install equipment within the co-location environment during business hours;

    • Cabling: B3 offers the cabling service in the co-location racks, such as:

      • Interconnection of equipment internal to the rack;

      • Interconnection of the rack to the data center (activation of the contractor);

      • Cable routing (copper and fiber).

    • Uninstall and move equipment;

    • Equipment inventory;

    • Support in the assembly of equipment in the staging area;

    • Transport of equipment for activation in the co-location area;

    • Reception of equipment from contractors;

    • Visual check of the rack;

    • Equipment reset;

    • Guidance to the contractor on the equipment;

    • Release of physical access to the co-location and staging area; and

    • Energizing the Trading Rack and Web Rack for Participants and Clients.

  • How many PUMA cross connections are there available? Is it possible to expand the number of connections to the PUMA network (10Gb) per rack?

    B3 offers 2 PUMA cross connections per rack (see details of each contracting profile described in the Commercial Policy). However, yes, it is possible to increase the number of connections with PUMA.

    The value of additional connections is described in the price table of our Commercial Policy.

    B3 does not establish any limit on the number of cross-connections to the PUMA network. However, we maintain the right to establish a maximum number if a large number of connections may be causing damage to our platforms or preventing other customers from contracting for the same service.

Technical specifications

  • What are the technical specs of each rack?

    The B3 racks have 42 Us, divided according to the contracted service, that is, ½ trading rack in two modules of 21 Us each, or in four modules of 10 Us each, with independent accesses. The dimensions are as follows:

     

    Dimensions

    High Density – ½ rack

    Standard – ½ rack

    Standard – ¼

    Height

    108,5 cm

    99 cm

    51 cm

    Width

    59 cm

    59 cm

    59 cm

    Depth

    118 cm

    118 cm

    118 cm

    Rack units available

    23 RU

    21 RU

    10 RU

  • How many sockets are available per rack?

    Considering the standard rack units negotiated, 12 sockets (contingent) are available per ½ rack and 36 sockets for a full rack, in the NBR 5410 standard, not remotely manageable. Regarding the High Density Rack, considering the greater energy capacity of the racks, 23 sockets (contingent) will be available per ½ rack and 46 sockets per full rack, also in the NBR 5410 standard, not remotely manageable. The contractor may choose to install manageable strips inside the rented rack (after technical approval of the equipment). In this case, the contractor must provide the strips themselves.

  • Are all cables the same size (are they equidistant)?

    All connections in the Co-location environment are standardized and have equidistant cabling according to the contracted connection team. More details about cabling can be found in the Co-location commercial policy in the “Cross Connect” section.

  • Where is the matching engine located? Is there more than one matching engine?

    The network used in the co-location service is physically installed in the same infrastructure (same data center) as the technological components of the PUMA Trading System trading platform, responsible for routing orders to buy and sell assets and derivatives from contractors to the trading platform. There are currently 9 engines for Shares and 6 engines for Derivatives.

  • What is the latency and the path between the servers and the matching engine? Are there any latency differences between co-location modalities?

    Within the B3 infrastructure, latency at the network level is the same for everyone within the same modality, since client connections to B3 are made on the same equipment. This includes trading rack, High Density Trading Rack, web rack and High Density Web Rack. Although the modalities have the same standards, the web modality will go through a security layer, which will result in greater latency.

    From

    Protocol

    TO

    Application

    Trafic

    Hops

    Network Latency (µs)

    RTT (µs)

    Trading Rack

    TCP

    Gateway

    order entry

    tcp

    4

    11

    22

    RCB Edge

    TCP

    Gateway

    order entry

    tcp

    4

    25,5

    51

    Web Rack

    TCP

    Gateway

    order entry

    tcp

    7

    42,7

    85,4

    Web Rack + Trading Rack

    TCP

    Gateway

    order entry

    tcp

    8

    42,7 + latência do sw neg cliente

    85,4 + 2x a latência do sw neg cliente

    Web MSP Rack

    TCP

    Gateway

    order entry

    tcp

    8

    57,57 + latência do sw_psg_cliente

    115,14 + 2x a latência do sw_psg_cliente

    Fix Adapter

    UDP

    Trading rack

    market data

    udp

    4

    25,5

    -

    Fix Adapter

    UDP

    RCB edge

    market data

    udp

    5

    25,87

    -

    Fix Adapter

    UDP

    Web rack

    market data

    udp

    7

    111

    -

    Fix Adapter

    UDP

    Web rack + Trading rack

    market data

    udp

    8

    111 + latência do sw_neg_cliente

    -

    In all the cases it is taking in consideration only the network elements. It is not considered added latency of servers or application.

  • What are the operational limits for temperature and humidity in the Colocation environment?

    B3 follows the international standard ASHRAE TC 9.9, where the limits are: Temperature from 18 to 27°C and Humidity from 30% to 60% RH.

  • Where is the refrigerated air blown into the Colocation environment?

    Refrigerated air is blown through enclosed cold aisles, using perforated insufflation plates in the floor. The air is returned from the external environment to the enclosed aisles (hot aisles) through grilles in the ceiling. For the High-Density rack environment, we have the “in-row” air solution.

  • How are the temperature and humidity of the Colocation environment monitored?

    The temperature and humidity of the environment are monitored by sensors installed on the doors of some of the environment's hosting units, located in the cold corridors, 1.5 meters above the floor.

  • What is the type of connection of the circuits that supply power to the racks in the Colocation?

    The connection of the electrical circuits in the Colocation is of the type 2 (two) Phase cables, plus 1 (one) Ground cable (2F+T).

  • What is the voltage of the circuits that supply power to the racks in the Colocation?

    The voltage of the electrical circuits in the Colocation follows a normal window for equipment, which is 200 to 240 Volts in alternating current (200 to 240Vac).

  • Are there redundant electrical circuits in the Colocation?

    Yes, all hosting units are served by redundant electrical circuits, which are supplied by UPS (Uninterruptible Power Supplies) systems that are also redundant.

  • Can I replace the power strips in my hosting unit?

    Yes, but for the safety of the environment, B3 recommends that you use approved power strips (Consult the Co-location team to receive the list of approved power strips). This will make the change faster. You can also request approval for a new manufacturer and model of power strip. For this process, the B3 technical team will request some documents to guide the approval process and a deadline for analysis.

  • What are the load capacities of the hosting units (Web, Standard and High Density)?

    Each hosting unit has the following maximum capacities: Web – up to 1,500 Watts, Standard – up to 3,000 Watts and High Density – up to 7,500 Watts. These capacities are supported by the environment's redundant infrastructure systems (Electrical and Air Conditioning), thus, the environment will be guaranteed even under the adverse conditions projected. Exceeding these limits can cause imbalances in the environment and affect both your hosting units and others, leading to failures in these units or even in the environment.

  • How does B3 measure these loads in the hosting units?

    B3's Data Center has an extremely advanced monitoring system that captures this data from the electrical panels that power the hosting units and presents this data on an integrated platform, which is monitored 24 hours a day. If the supported load limit is exceeded, the operations team informs the Colocation support team, which will work with the client to define actions that will reduce the load on the hosting unit and the deadlines for taking these actions.

  • What load is taken into account to measure the final load of the hosting unit?

    The load taken into consideration to define the final load of a hosting unit is the average load of the hosting unit during the market production hours, which includes the period between Monday and Friday (except market holidays) between 10 am and 7 pm. Despite this, the capacity of the electrical circuits is another important limiting factor and if the circuit limits are exceeded, the operations team will also inform the Colocation support team so that they can take urgent action with the customers to regularize the situation.

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